Mediation and Negotiation Techniques for Approaching Difficult Conversations

Here is Craig's opening paragraph framework:

Although this unscripted podcast began as a discussion of difficult conversations, it soon veered into how to engage in conversations about racism and war. We soon realized that the tools needed to engage fully may differ when conversations occur with friends, within a family, a community, a library board, a university, or a national dialogue. We acknowledge that the tragedy of slavery in this nation and the ongoing debates on how to resolve the legacy of slavery and Jim Crow have caused substantial harm to individuals and communities. We offer this podcast as an initial effort to broaden the conversation. One podcast’s ideas for one type of dialogue, however, can never address all issues. We will offer subsequent podcasts to seek multiple opinions and ideas of how to seek the common good and a more perfect union.

Resources for Ongoing Dialogue:
Rhonda MaGee, The Inner Work of Racial Justice, Healing Ourselves and Transforming our
Communities Through Mindfulness, (Tarcherperigree, N.Y., 2019), 29. She writes, “This is a
moment of racial discomfort. Such moments are common in a world shaped by racism. I
deserve kindness in the moment. And I offer kindness to others impacted by this movement as well.”

Andrea Medea, Conflict Unraveled, Fixing Problems at Work and in Families, (Pivot Point
Press, Chicago, Il, 2004), (citing Rev. Bevel at p.64).

Kerry Patterson et. al., Crucial Conversations: Tools for Talking when Stakes are High, Second Edition, (McGraw-Hill, 2002), (shared pool at p. 22).

Agents of Change: https://www.imdb.com/title/tt3325282/ We mistakenly identified one of the universities in the podcast. Agents of Change tracks the responses from San Francisco State and Cornell University.

“Stumbling Upon a Signed Pulitzer Prize Winning Photo:”
http://alleghenyarchivesmedia.com/blog/2019/1/3/stumbling-upon-a-signed-pulitzer-prize-photo

Roger Fischer et al., Getting to Yes: Negotiating Agreement Without Giving In (3rd Edition)
(Penguin Publishing Group, 2011).

Douglas Stone et. al., Difficult Conversations, How to Discuss What Matters Most, (Penguin
Books, N.Y., 2000)